Comprehensive Remote Upgrade for JLR InControl Touch Pro (ICTP)
Unlock Modern Connectivity with the Latest Software & Smartphone Pack
Many owners of sophisticated Jaguar and Land Rover vehicles equipped with the InControl Touch Pro system want to access the latest technology. Therefore, we have engineered this remote upgrade service specifically for that purpose. We perform a deep software update on your vehicle's Infotainment Master Controller (IMC) and its core modules. This process not only stabilizes the system but also enables features previously unavailable on your vehicle. In short, this service bridges the gap between your existing ICTP system and modern smartphone integration standards.

What This InControl Touch Pro Update Delivers
This is not merely a cosmetic change. On the contrary, this is a foundational software enhancement that delivers tangible improvements to system performance and the overall user experience. As a result, you will benefit from several key enhancements.
Smartphone Pack Activation: Apple CarPlay & Android Auto
The primary benefit of this service is the activation of the genuine JLR Smartphone Pack. Once we complete the update, your system will natively support:
- Apple CarPlay: You can connect your iPhone to access Maps, Music, Messages, Podcasts, and other compatible apps directly on your vehicle's main touchscreen.
- Android Auto: Similarly, you can connect your Android device to use Google Maps, Waze, Spotify, and more, all through the familiar, voice-controlled interface.
This feature integrates seamlessly. It uses the vehicle's existing USB ports, touchscreen, and steering wheel controls for a perfect factory-finish experience.
Latest IMC Software Version (OS 4.x.x)
We flash your Infotainment Master Controller (IMC) to the latest stable JLR-approved software version. For many users, this means moving to OS version 4.2.1, 4.3.4, or newer, based on the `Jaguar Land Rover OS release notes`. The benefits are immediate. For instance, you will notice faster boot-up times, smoother menu transitions, and resolutions to common bugs like screen freezes or Bluetooth pairing issues. Furthermore, updating the core software is essential for long-term system stability and security.
Preparation for Future SOTA Updates
Many ICTP systems on older software can no longer receive Software-Over-The-Air (SOTA) updates from JLR. This major software flash effectively “un-sticks” your system. As a result, it allows your vehicle to once again receive smaller, incremental software updates automatically, ensuring you benefit from future refinements.
Is This Land Rover & Jaguar Infotainment Upgrade Right for My Vehicle?
This service is specifically for vehicles equipped with the InControl Touch Pro (ICTP) infotainment system. You can typically identify this system by its 10.2-inch widescreen display or the ‘Dual View' configuration. If your screen looks different, you may have the older InControl Touch or the newer Pivi Pro system.
This service offers a full infotainment upgrade for, but not limited to, the following models with ICTP:
- Land Rover Discovery (2017+)
- Range Rover Velar (2017+)
- Range Rover & Range Rover Sport (2017+)
- Jaguar F-PACE, E-PACE, I-PACE (pre-Pivi)
- Jaguar XE, XF (pre-Pivi)
This update is NOT for the newest Pivi / Pivi Pro systems. If you are unsure, please contact us with your VIN.
The Remote Update Protocol
We perform the entire update remotely through a guided session with one of our technicians. The process is safe, secure, and straightforward.
- Purchase the Service: First, complete your purchase and we will contact you to schedule a remote session.
- Prepare for the Session: You will need a Windows laptop, a stable internet connection, and a specific USB-to-Ethernet adapter and cable (we will provide a link to the exact, inexpensive hardware required).
- Remote Connection: Then, at the scheduled time, our technician will connect to your laptop. We will guide you on how to connect the cable to your vehicle's OBD port.
- Software Flash & Activation: The technician will then take control and run the official JLR diagnostic software to fully update the IMC. They will also activate the Smartphone Pack feature flag within your vehicle's configuration file.
- Verification: Finally, we will ask you to connect your phone to test Apple CarPlay/Android Auto and confirm the successful upgrade.
Technical Details & FAQ
Frequently Asked Questions
Q: Is this a genuine JLR update?
A: Yes. We use the official JLR Pathfinder diagnostic tool to apply genuine software files. We then enable the features exactly as a dealership would. This process does not affect your vehicle's warranty.
Q: How long does the remote session take?
A: Please allow up to 2 hours for the entire process. The software file transfer and flashing procedures can be lengthy.
Q: Will I lose my saved settings?
A: In most cases, the system preserves your personal settings. However, we always recommend noting any important settings before the session, as a full software flash can occasionally reset user preferences.
Q: Can I get just the Smartphone Pack without the full IMC update?
A: No. The Infotainment Master Controller must be running a recent software version for the Smartphone Pack to function correctly. Therefore, we perform both procedures in one session to guarantee stability and performance.



